After the system administrator modifies the firewall to enable the identified IP addresses to communicate with the server, the ports can be random. Initially, the Dameware Remote Everywhere viewer requires access to port 1234. If the agent has a direct TCP port configured, the same port must be open at the agent's firewall and be accessible by the viewer.ĭameware Remote Everywhere can use the UDP transmission model to connect to devices in addition to TCP. The ports identified in the tables below must be accessible for Dameware Remote Everywhere remote control connections. Real-time and historical technician performanceĪbility to make direct outgoing TCP connections, or availability of an HTTP proxy or SOCKS server.Session video recording with upload to cloud.Session History report with option to drill down into all details and export to.Mandatory and optional surveys for end users.Deferred support-request capabilities and queuing. ![]()
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